Sirana Sales Policies

Thank you for your interest in our products.  Here are our sales policies, which we've put in place to make the buying process easier, safer and more convenient for you.

Your satisfaction is our top priority.

• All products are sold with a 30-day satisfaction guarantee. If you are unhappy for any reason during the initial 30-day period, please contact us at sales@sirana.com and we will issue a prompt refund.
• We accept corporate checks and purchase orders from U.S.-based companies for orders greater than $1,000. For more information, contact sales@sirana.com.

Maintenance and Support Plans

• Support and maintenance plans are optional, but recommended. All products come with an initial 30 days of technical support and upgrades at no additional charge.
• Support and maintenance plans give you access to unlimited technical support and product upgrades (both major and minor versions) during the duration of your plan.
• Customers who have not purchased maintenance can purchase product support and upgrades at listed "per-incident" prices. If maintenance is not initially purchased with a product but is added later, the maintenance plan's start date will begin as if it was initially purchased with the product.